Summary
If you are an IT Project Manager, you will benefit from gaining a solid familiarity with both formal PM and ITIL processes. Whether your organization uses ITIL or not, you could find yourself in charge of projects to implement services and transition them to a sort of "sustainment" management function provided by ITIL or related processes. You will need to manage those interfaces and dependencies between the project management and service management processes.
-- If you are an IT Project Manager, you will benefit from gaining a solid familiarity with both formal PM and ITIL processes. Whether your organization uses ITIL or not, you could find yourself in charge of projects to implement services and transition them to a sort of "sustainment" management function provided by ITIL or related processes. You will need to manage those interfaces and dependencies between the project management and service management processes.
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