Each time you perform the Validate Scope process with your customer he points out changes to the design that are nice and often useful but which he hadn't really asked for. You are annoyed by all of this undetected gold plating. Which process are you not performing that would have detected it earlier?
A.) Collect Requirements
B.) Define Scope
C.) Control Scope
D.) Perform Integrated Change Control
http://www.pmhub.net/PMD/pm-prepcast-free-pmp-exam-questions-and-answers-pmbok-5/
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