More questions from Prepcast here:
http://www.pmhub.net/PMD/pm-prepcast-free-pmp-exam-questions-and-answers-pmbok-5/
and the answer to this question is on the link above
A content writing firm established a productivity figure of 10 pages/hour. This figure was identified by a benchmarking firm specializing in the test engineering industry.
Every quarter the company's senior management conducts a management
review of the productivity figures. The latest productivity figures show that projects using word processing software installed on the users' PC were able to beat the target with a productivity of 15 pages/hour, while web-based content writing projects are at 5 pages/hour.
Senior management is not satisfied with the performance of the web-based projects and requests an investigation with the help of the quality department.
The goal is to understand why web-based content is missing the mark. After a detailed analysis the quality assurance department issues a report illustrating the reason why some projects are exceeding the goal while others are not.
Based on your understanding of benchmarking what are possible reasons for the above scenario?
A.) The benchmarking figures utilized were derived from a different industry
B.) The original benchmarking was done only for projects using locally-installed software and did not include web-based development
C.) Project managers lack monitoring tools for project metrics in order to meet organizational goals
D.) Benchmarking never works in a creative production environment
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